Frequently Asked Questions

Yes! We provide transportation to and from our facilities. Rides home will be given when treatment is completed.

Our admissions department will work with you to first verify any commercial or state insurance you might already have, and they will also see if we are in your insurance network. If these resources are of no help, we will work to assist you with funding options.

Of course! Your counselor will approve any and all visitors prior to their visits, which are held on Sundays between 1:30PM and 3:00PM. All visitors must attend a family program day prior to visiting, and each visitor must be placed on an approved list.

Smoking is permitted during free time and during breaks in approved smoking areas. You are allowed to have loose leaf tobacco on the premise but they MUST BE FACTORY SEALED AT TIME OF ADMISSION. Twice per week, you will have the chance to purchase cigarettes and other items such as stamps and personal effects.

Yes! Individuals are permitted to receive letters and cards during their stay. Packages are prohibited unless approval has been granted by the counselor and/or clinical supervisor. Any packages that are sent without prior approval will be returned to sender. Individuals are informed of the package policy prior to and upon admission. Clients can purchase tobacco products and toiletry items twice a week during store runs.

Mail is distributed at 4 p.m. Monday-Friday. Please note that mail is not delivered to the facility on Saturdays and Sundays.

Yes! The best way for loved ones to send money is to send a money order. Money orders must be made payable to White Deer Run.

You can make phone calls during free time through your primary counselor. Please note all calls are limited to 10 minutes.

We encourage you to leave all valuables at home (including jewelry and large sums of money), because anything you bring with you to treatment will be your responsibility.

At Cove Forge, we have a Medical Director, a psychiatrist, a physician, PAs, and a 24-hour nursing staff.

We cannot provide treatment for those who:  

• Are registered sex offenders 
• Require oxygen or anticoagulants 
• Have active eating disorders 
• Are at risk for death by suicide 
• Have a seizure disorder 
• Are pregnant  
• Are dependent on insulin or have kidney failure 
• Are wheelchair-dependent  

To receive care at our hospital, individuals must be able to: 

• Walk up to 1 mile per day in hilly terrain without a cane or walker 
• Perform activities of daily living (ADLs) 
• Walk up three sets of stairs 

On a case-by-case basis, we will consider individuals who: 

• Want to bring service animals with them 
• Need detox services